Municipalities
More overview and less manual work in municipal venue management
Municipalities manage a wide range of public and community venues: from sports halls and community centers to meeting rooms. Residents, associations, schools and organizations expect clear availability, simple requests and reliable execution.
Aqqo brings reservations, planning, usage, access and financial processing together in one central platform. This reduces manual work, separate administration and recurring coordination. Municipalities keep a clearer overview per venue and can help residents, associations and community organizations faster and more reliably. This leaves more room for the community-focused work that truly matters.
Public service requires smarter venue management
Municipalities often receive reservations and requests through different channels: website, email, phone, front desk, regular tenants or internal departments. At the same time, rights, rates and conditions differ by customer group, venue or type of use.
Municipalities also face the challenge of keeping public venues accessible, reliable and future-proof while time and capacity are under pressure. Residents, associations and community organizations increasingly expect digital convenience and fast communication. Requirements around safety and sustainability are also becoming more important. As a result, managing community venues is becoming increasingly complex.
When planning, rental, access and invoicing are spread across separate systems, it takes a lot of time. Employees have to check, transfer and process information manually. This increases the risk of errors and makes it harder to help residents, associations and community organizations quickly and reliably.
Proven in practice
Aqqo is currently trusted by 3000+ locations
Anne de Jong
Loetje
Anne de Jong
Loetje
Anne de Jong
Loetje
Anne de Jong
Loetje
Anne de Jong
Loetje
Anne de Jong
Loetje
Anne de Jong
Loetje
Anne de Jong
Loetje
Anne de Jong
Loetje
Anne de Jong
Loetje
Anne de Jong
Loetje
Anne de Jong
Loetje
Anne de Jong
Loetje
Anne de Jong
Loetje
What Aqqo delivers for municipalities
Accessible service for residents and organizations
Associations, schools, residents and community organizations can submit requests or manage reservations more easily. The Aqqo platform can be configured so users can complete steps through self-service: from checking availability and making a booking to paying and accessing the right space.
One central place for planning and management
All rooms, time slots, user groups and activities come together in one central environment. Employees work with the same up-to-date information and spend less time switching between separate systems, lists or departments. This keeps day-to-day management clear, even across multiple venues or different types of use.
Less manual work and lower workload
Recurring reservations, seasonal planning, confirmations, invoicing and internal tasks are automated as much as possible. This lowers the workload and prevents duplicate entry between rental, facility management and finance.
More insight into usage, occupancy and revenue
Invoices, payments, accounting integrations and reports connect to the reservation process. This creates more insight into revenue, occupancy, target groups and usage per venue or period. It helps municipalities substantiate decisions about management, capacity and the use of community venues.
Prepare planning
Seasons, fixed hours and block times are set up centrally. Associations can receive a reminder to submit their preferred times for the new season. Exceptions and changes are easy to process, without separate spreadsheets or manual lists.
Apply rights, rates and conditions
Rates, conditions and booking rights are linked to the right target group, venue or activity. This ensures every request follows the right rules and agreements are applied automatically. It creates clarity for users and less manual checking for employees.
Manage requests and availability centrally
Rooms, venues and time slots are centrally available in one system for both employees and users. Users can easily submit a request or book directly. Employees keep an overview and can respond quickly where needed.
Connect access and building management
Access can be automatically linked to the right reservation, for example via an app, access code or temporary free access mode. Building settings, such as climate and lighting, can be aligned with bookings. This means spaces are only supported when needed, with more comfort, lower energy costs and more sustainable management.
Complete invoicing, reporting and accountability
Invoices, payments and any recharges are processed clearly and linked to the accounting system. Recurring reservations can, for example, be handled through monthly bulk invoices. Reports provide insight into occupancy, usage, revenue and performance per venue, target group or period, so municipalities can better substantiate and account for decisions.
Aqqo grows with municipal venue management
Aqqo supports municipalities with one or multiple venues, accommodations and user groups.
The system moves with the changes within your organization. Even when the number of venues grows, rental becomes more complex or community accommodations are organized differently, the process remains manageable. Think of sports accommodations, community centers, meeting rooms, cultural venues and other forms of public and community real estate.
Aqqo also grows with the way municipalities work. With AI, we make usage, planning and emails easier, and Aqqo data becomes more accessible in day-to-day practice. We also continuously look for integrations with strong systems, so Aqqo fits into the existing operations of our customers. This means we are not just a software supplier, but a partner that thinks along about how service can be organized in a smarter, simpler and more future-proof way.
Discover what Aqqo can do for your municipality
Discover what Aqqo can do for your municipality
Curious how Aqqo can help with clear, efficient and reliable management of municipal venues? We would be happy to show how the platform fits your day-to-day practice and public service.