Flexible Plans — from a single space to enterprise pace
Frequently Asked Questions
Do you also provide support?
With our "standard" subscription, you will receive email support, and with our "multi-location" subscription, we even offer telephone support. On top of that, we offer a comprehensive manual that can be accessed through the system.
What is a rental object?
A rental object can be, for example, a sports hall, a gym, a meeting room, a banquet hall, or any other rentable space. This object becomes visible in the weekly overview of the planning system. Users can reserve a rental object online through the rental system.
What is a user?
A user is the tenant of your accommodation. When a reservation is made, a user is added to the system. This user can then log in and view their own reservations.
What is an admin?
An admin has full access to the management system. This could be a treasurer, facilities manager, or accommodation manager, for example. It is possible to assign different rights to admins, such as read-only rights or full rights.
What is a booking?
A booking is a reservation made by a user or by an administrator. If an administrator creates a recurring booking for, let's say, 10 weeks, it is considered as 10 bookings. Administrators can modify, cancel, delete, or invoice bookings.
What is an invoice?
An invoice is a statement of charges for the reservations per user. This can be on a monthly or a per-reservation basis. An invoice is sent digitally via email in PDF format.
What is the planning system?
You can read all about the planning system of Aqqo.com here.
What is the invoicing system?
You can read everything about our invoicing system here. The invoicing system is fully integrated with the planning. Our system offers a 100% invoicing guarantee. Our system always provides a notification when not all bookings have been invoiced!
What is the reservation system?
Through the reservation system, tenants can reserve a rental object directly. Read everything about the online reservation system of Aqqo.com here.
What is Aqqo and what do you do?
Aqqo (formerly Accommodatiehuur) is a cloud reservation & venue-management system used by sports facilities, meeting venues, community centres, hotels and more. We help streamline bookings, access control, invoicing, integrations, and back-office tasks so venue managers can run things more easily.
What kind of impact will I have if I join Aqqo?
From day one, you’ll contribute to building features, fixing bugs, and improving the product. Your work will be deployed quickly, so your ideas make a real difference. We’re growing fast, integrating with many systems, and pushing new technologies.
What is the company mission and culture like?
Our mission is “Making sustainable accommodations accessible.” We value reliability, speed, innovation, and user-friendliness. The culture is flexible, collaborative, and we encourage learning, experimentation, and real ownership over your work.