Centres communautaires

Community & Cultural Centers

Municipal community centers, village halls, and socio-cultural venues host a mix of users: associations, resident initiatives, welfare organizations, schools, and occasional renters. They need self-service requests via an online portal, clear rates per target group, optional approval flows, and seamless financial processing (invoicing, payments, accounting). Often, multiple locations within one municipality or foundation are involved—requiring central coordination with local operational management.

How Community Centers Use Aqqo

Centers publish their spaces, time slots, and conditions in the Online Booking Engine. Residents and associations submit requests; Aqqo automatically links customer groups (e.g. association, resident, commercial) with the correct rights, rates, and payment methods (on account or online payment). Where necessary, a manager’s approval is required first; once confirmed, the booking is validated and day programs and task lists appear for reception, facilities, cleaning, and catering.

On-site, displays show the daily schedule per room via Narrowcasting. Remote Access Control provides entry via code or app during the booked time slot. Facility teams manage setups, resources, and room layouts through Aqqo.

Financially, centers process bulk invoices per month or quarter (e.g. for associations or internal departments), accept online payments, and synchronize everything with accounting. Bar or catering revenues are integrated via POS and can be combined on a single invoice. Management gains insights with Financial Reports and (optional) BI dashboards on occupancy, cost recovery, and revenue per target group or neighborhood. Multi-location support comes standard: central data and policies, with reporting per center, room, and channel.

Key Features

• Online Booking Engine – self-service requests, real-time availability, (pre)payments.
• CRM & Customer Groups – rates, rights, and payment options per target group (association, resident, commercial).
• Period Planning & Contracts – fixed time blocks for regular users.
• Digital Proposals – branded proposals with terms per location or target group.
• Function Sheets & Day Programs – task lists per department; always up to date.
• Room Setups & Resources – standard layouts and facilities per space.
• Tasks – action points for facilities, cleaning, reception, and catering.
• Discount Codes & Packages – social tariffs, promotions, and packages.
• Remote Access Control – access control based on bookings.
• Narrowcasting – real-time room occupancy and routing on displays.
• Invoicing & Online Payments – bulk invoicing, payment links, instant online payments.
• Accounting Integration – automatic synchronization with accounting.
• POS Integration – bar/catering revenues linked to bookings or customers.
• Financial Reports & BI Integration – insights into occupancy, revenue, and cost recovery.
• Mailings & Newsletters – communication with associations and regular users.
• Multi-Location Support – central coordination and reporting per venue, room, product, and sales channel.