Hotels

Hotels & Conference Venues

Hotels and conference venues that, in addition to rooms, also offer meeting and event spaces. Think of congress hotels with multi-day programs, breakout rooms, plenary sessions, and banqueting/catering. Key requirements include: fast proposal turnaround in branded style, flawless execution during the event days, a single financial process for both stay and event, and integration with the hotel PMS. Often, organizations operate multiple properties or labels, making central control with detailed insights per location essential.

How Hotels Use Aqqo

Sales and events teams manage the full flow in Aqqo: requests → proposals → bookings → function sheets → invoicing. Requests come in via the online portal; Aqqo instantly generates branded proposals with rooms, packages, and AV. Once approved, Function Sheets and department-specific schedules (banqueting, technical, front office) are created automatically.

For multi-day events, Aqqo links the correct rooms, products, and times per day. Through the PMS integration, room charges and folio items are synchronized, while room rental and packages flow directly into Aqqo’s Invoicing. Deposits and final payments are processed via Online Payments; bar/banqueting spend is added via the POS integration and consolidated into a single invoice. Finance automatically synchronizes invoices and payments with accounting.

Operationally, Narrowcasting displays show sessions and wayfinding. Management gains insights through Financial Reports or custom BI dashboards. Multi-location and multi-brand support provide centralized policies and reporting, with clear separation per property, room, and sales channel.

Key Modules

• Booking Management for Meetings & Events – request/option/confirmed, parallel sessions, multi-day planning.
• Digital Proposals (RFP) – fully branded proposals per property/label, with online approval.
• Function Sheets & Task Lists – automatically generated from bookings; role-specific for kitchen, technical, and banqueting.
• PMS Integration – synchronization of room reservations and folio data; one streamlined process for stay + event.
• Online Booking Engine – 24/7 branded requests, real-time availability, and pricing logic.
• Products & Packages – meeting packages, AV, staff, surcharges; transparent calculation.
• Discounts – product- or booking-level discounts with automatic recalculation (VAT/totals).
• CRM & Customer Groups – business terms, PO numbers, contract rates, and booking rights per customer type.
• Online Payments – deposits, installments, and final settlements (iDEAL, Bancontact, credit card, SEPA, Apple/Google Pay).
• Invoicing – one consolidated invoice for room rental, packages, and POS spendings; bulk invoicing.
• Accounting Software Integration – automatic synchronization of invoices, payments, and daily revenues.
• POS Integration – bar/banqueting revenue linked to the event booking and invoice.
• Narrowcasting – live programs, speakers, and wayfinding on displays.
• Financial Reports & BI Integration – insights per property, room, event, and customer segment.
• Multi-Location & Multi-Brand Support – centralized data, policies, and reporting per property, room, product, and sales channel.