Accountmanager - Event Management Software

Vacancy: Account Manager – Event Management Software
‍Will you join our team as an Account Manager?
‍
Do you have experience as an account manager, or do you bring valuable expertise from the hospitality or event market? Do you have a background in banqueting, event management, or the commercial operation of venues, and are you looking for an exciting role in the tech world?
‍

At Aqqo, we are known for our reliability, speed, and forward-thinking approach. Clients value our dedication and domain expertise – qualities we find very important. You will play a key role in this by applying your experience and commercial talent to support leading hotels, restaurant chains, and hospitality groups.
‍

Impact

Our software is now used at more than 2,000 locations in the Netherlands and Belgium. Think of hotels, restaurant chains, and hospitality groups that use Aqqo daily to plan and execute their banqueting and events. We offer over 50 integrations, including payment providers, accounting software, POS systems, access control, lighting, and building management systems.
‍

With a team of 35+ colleagues, we are growing rapidly while staying flexible and scalable. If you have a good idea, we can think it through today, test it tomorrow, and implement it the day after.
‍

What does your role look like?

As an account manager in the event and hospitality market, you will be responsible for expanding our customer base and strengthening existing relationships. You understand the challenges of banqueting and event professionals and know how to convince them of the value our software brings.
‍

Aqqo Traineeship

To quickly get to know our product and processes, you will take part in the Aqqo Traineeship. In this initial phase, you’ll work in various teams – from support to implementation and product development – so that you understand the entire customer journey and our system from A to Z. This will strengthen your position and enable you to advise clients even better.
‍

Your responsibilities:

• Provide clients with insights into the product and their market, while understanding their operational challenges (banqueting, event planning, reservations).
• Build strong relationships: you easily connect with hospitality managers, F&B managers, and the directors of multi-site organizations.
• Know when to involve a colleague (founder or specialist) with complex clients or leads and act on it in time.
• Map out client organizations (DMUs, requirements) and maintain oversight.
• Guide clients in making the right choices for their application landscape (POS, accounting, reservation tools, access control).
• Draft, send, and actively follow up on proposals.
• Ensure a smooth handover to your colleagues in implementation and support once new deals are signed.
• Take responsibility for contract value, sales cycles, and contract terms throughout the agreement period.
• Work with HubSpot and report weekly in the sales team meeting.
  ‍

Who are you?

• You have 3+ years of experience as an account manager or sales professional.
• You have experience or affinity with hospitality, banqueting, or event management.
• You are motivated to become a domain expert and deliver high quality.
• You are communicative, resilient under pressure, and able to set priorities.
• You take ownership of client relationships and act professionally in challenging situations.
• You work accurately and document and follow up actions thoroughly in the CRM.
  ‍

What do we offer?

• An informal working environment where quality and customer focus are key.
• Flexible working hours and locations (Deurningen, Utrecht, or partly remote).
• The opportunity to actively contribute ideas about the future of our product and company.
• Pension plan, laptop.
• Beautiful offices in Deurningen and Utrecht.
• Fun team-building activities.
• Your birthday off!
• Bicycle allowance for commuting by bike.
• Childcare facilities next to our Deurningen office.
  ‍

Apply at Aqqo

Are you excited to contribute to the growth of a fast-growing SaaS scale-up in the event and hospitality market?
‍

Contact person Jop Hofste
E: jop@aqqo.com
T: +31 (0)85 - 0290 520